PRIVACY POLICY

1. Introduction

Navihaan NextGen Technologies Pvt Ltd ("Navihaan," "we," "us," or "our") is a multi-vertical technology and incubation company headquartered at KPHB, Kukatpally, Hyderabad, Telangana, India, operating across Education Technology (EdTech), Financial Technology (FinTech), Travel Technology, Insurance, startup incubation (Spark), and Careers services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website navihaan.com (the "Site"), use our services, or otherwise interact with us. By using the Site, you agree to the terms of this policy.

2. Information We Collect

2.1 Information You Provide to Us

• Name, email address, phone number, and postal address
• Educational background and course/program interests (EdTech)
• Financial details relevant to credit card and lending service inquiries (FinTech)
• Travel preferences, booking, and itinerary details (Travel)
• Insurance policy inquiries and nominee/beneficiary details (Insurance)
• Startup pitch details, business plans, and founder information (Spark incubation)
• Resume, work history, and job preferences (Careers portal)
• Payment and fee transaction details
• Any information you submit via contact forms, admin-managed lead forms, or account registration

2.2 Information Collected Automatically

• IP address and approximate location
• Browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies
• Visitor analytics data (date, time, and page-level engagement)

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our EdTech, FinTech, Travel, Insurance, Spark, and Careers services
• Process enrollments, applications, bookings, and fee payments
• Respond to inquiries and manage leads (including status tracking such as hot, warm, cold, or converted)
• Send service updates, offers, and administrative communications
• Improve our Site, services, and user experience through analytics
• Comply with legal, regulatory, and financial reporting obligations
• Detect, prevent, and address fraud, security, or technical issues

4. Vertical-Specific Data Practices

4.1 EdTech

Curriculum delivery for our EdTech vertical is powered by ByteCoded.tech. Student data shared for enrollment (name, contact details, academic background) is used solely for admissions, course delivery, and progress tracking.

4.2 FinTech

Our FinTech services relate to credit card facilitation. Any financial or identity information you provide is used strictly for eligibility assessment and application processing with our partner financial institutions, and is handled with additional security safeguards.

4.3 Travel & Insurance

Booking and policy-related information is shared only with the relevant travel or insurance partners necessary to fulfil your request.

4.4 Spark

Spark is our community initiative supporting food access for those in need. Any donor or volunteer information collected is used only to coordinate contributions and outreach, and is never sold or used for marketing unrelated to this initiative.

4.5 Careers Portal

The Careers portal connects students with external hiring companies (such as corporate partners). Resumes and applications submitted are shared only with the specific companies you apply to or that post relevant openings.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to remember preferences, understand Site usage, and support real-time visitor analytics. You can control cookies through your browser settings; disabling cookies may limit some Site features.

6. How We Share Your Information

We do not sell your personal information. We may share it with:

• Service partners (financial institutions, travel operators, insurance providers) necessary to fulfil your request
• Hiring companies, for Careers portal applications you submit
• Service providers who support hosting, payment processing, and analytics on our behalf
• Regulatory or government authorities where required by law
• Successors in the event of a merger, acquisition, or restructuring of our business

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including access controls on our admin systems and secure handling of payment and financial data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights

Subject to applicable law, you may:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent for marketing communications at any time
• Object to certain uses of your information

To exercise these rights, contact us using the details in Section 12.

10. Children's Privacy

Our EdTech services may involve students under the age of 18. Where a user is a minor, we require that a parent or guardian provide consent and manage enrollment on the minor's behalf. We do not knowingly collect personal information directly from children without appropriate parental or guardian involvement.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

12. Contact Us

If you have questions or requests regarding this Privacy Policy or your personal information, please contact us:

• Navihaan NextGen Technologies Pvt Ltd
• KPHB, Kukatpally, Hyderabad, Telangana, India
• Email: info@navihaan.com
• Phone: +91-XXXXXXXXXX